Shipping & returns

Fast out the door. Easy coming back.

Shipping

  • Orders ship within 1–2 business days from US-based suppliers
  • Free shipping on orders over $50; small flat rate under $50
  • Typical delivery: 3–5 business days after dispatch
  • You'll get a confirmation email when your order ships

Returns & refunds

  • 30-day money-back promise — happy pets or your money back
  • Damaged, wrong, or defective item? Refund or replacement, your pick
  • No return-shipping hoops for most items — we'll tell you if we need it back

Start a return

Email scottgalardo@gmail.com with your order email and what went wrong. We reply within 1 business day.